1-lab · Services · CRM and integrations
We build a CRM around your process or connect the one you have to your ERP, inventory, telephony and messengers, so data is entered once and lands everywhere.
Waybills synced to the ERP on approvalNew price in the channel in 90 seconds0 exports between spreadsheets
What usually brings companies to us.
We build a CRM around your process or connect the one you have to your ERP, inventory, telephony and messengers, so data is entered once and lands everywhere.
Roles, stages and screens shaped around how your team actually works, from the office to drivers on the road.
Approved records go to your ERP or accounting system automatically over a secure channel, with no manual re-entry.
Stock levels are checked every 90 seconds, prices are recalculated with your markups and published where customers see them.
Voice AI calls and messenger chats create the deal, stage and task in the CRM, with a summary and the recording.
When an external system is down, data waits in a queue and is sent automatically as soon as the connection is back.
Different names for the same product are matched by structured keys and fuzzy search; unclear cases go to a person as one question.
Stack and integrationsAny CRM via APIERP / accounting systemsInventory systemsTelephonyTelegram, WhatsAppMarketplace APIsMobile web appsQueues with automatic retriesGoogle Sheets and Excel export
Systems running at clients — with numbers from their operating logs, not promises.
Six steps from the first conversation to ongoing support. Discovery call and brief are free; timeline and budget are fixed in the contract before development starts.
A free 30-minute call: we map the systems you run, where data is retyped by hand and where it gets lost.
We check APIs, data formats and access for each system and agree the data flows. Timeline and budget are fixed before we start.
We build the CRM or the connectors in short iterations and test them on your real data, not on a demo.
Go-live with monitoring and failure alerts, then support with a fixed response time as your systems change.
Short answers to what buyers ask on the first call.
Yes. We connect your existing CRM, or build a custom one when off-the-shelf tools don't fit your process. That choice is made during the audit.
We have pulled data from a CRM with no public API by working through its interface under a dedicated account. We confirm the approach for your system during the audit.
Data waits in a queue with automatic retries and is sent once the system is back. You get one alert when a system goes down and one when it recovers.
In our cases, from 10 days to 3 weeks, depending on the systems involved. Timeline and budget are fixed in the contract after the audit.
Access is role-based: each role sees only what it needs, and actions are logged. Data is encrypted, and we can deploy on your own servers on request.
Other services
Quiz · 6 questions · 1 minute
A few short questions — and we show what fits you, with a similar case if we have one.
Book a free 30-minute discovery call: we'll map your systems, show where data is retyped or lost and which integration pays off first.
Or right away: Telegram · @one_lab_support → · find a solution in the quiz ↑ · [email protected]